Support Center
We're here to help you successfully recover your security deposit. Get support, find answers, or contact our team.
Email Support
Get help within 24 hours
support@depositrecovery.com
Live Chat
Instant help during business hours
Click chat bubble below
Phone Support
Speak with our experts
1-800-DEPOSIT
Common Issues & Solutions
Quick fixes for the most common problems
My letter generation failed
Try refreshing the page and filling out the form again. If the issue persists, contact our support team.
I need to update information in my letter
Simply fill out the form again with the correct information. Each generation creates a new letter.
My landlord hasn't responded to the letter
Wait for your state's required response period. If they don't respond, you can proceed to small claims court.
The generated letter doesn't look right
Check that all your information was entered correctly. Contact support if you believe there's an error in the template.
Service Status
Last updated: 2 minutes ago
Recent Updates
- • Updated state law database (Jan 2024)
- • Improved letter generation speed
- • Added new validation features